Purpose of the programme
Indicative topics (Kos)
1. Creation & Management of Professional Social Media
2. The Art of Barista & Bartender
3. Serving Art - Restaurant Art – Sommelier
4. Local Gastronomy and Cold Kitchen Elements
5. Housekeeping & modern cleaning techniques
6. Receptionist & Complaint Management
7. Booking Manager & Online Sales Promotion
8. MARKETING – Promoting Online Sales
9. English Tourist Terminology & Customer Contact
10. German Tourist Terminology & Customer Contact
11. French Tourist Terminology & Customer Contact
12. Tours & First Aid
13. Basic computer knowledge (word, excel, outlook – internet, etc.)
14. Complaint management - Crisis management
* In any case the above titles are indicative and may be modified at the start of the programs
Indicative Topics (Rhodes)
1. Reception & Customer Behavior-Body Language & Appearance
2. Housekeeping-Modern cleaning techniques & Introduction to new products
3. MARKETING -Modern sales techniques or complaint management
4. Marketing for teachers
5. Serving art - Service Bar - Barista
6. Recycling methods for all parts of the hotel (food, reception, bar, etc.)
7. Best green practices for environmental protection, how to reduce the ecological footprint (working in a hotel) / ecological management in all parts of the hotel - Housekeeping
8. Customer service - Marketing - Sales - Hotel reservations
9. Hygiene & Safety in the workplace - Fire protection
10. Covid-19 Protection Measures
11. Learning Disabilities
12. Online Applications
13. Distance learning - Use of ICT in education
14. Social media in the service of sales
15. Foreign Language
* In any case the above titles are indicative and may be modified at the start of the programs
Right of Participation
Right to participate have:
- Unemployed and completed at least 50 insurance stamps in 2019.
- Employees and the company where they work to employs up to 49 people (headquarter and branches).